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What are your office hours and location?
Our office is located at 498 South Main Street Suite C, Montrose, PA 18801. We are in Tannery Place. Our office hours are Monday through Friday, 8:00 a.m. - 4:30 p.m. We are occasionally closed for walk-ins due to staffing needs, however we also have a payment drop slot located in our door.
What are the payment options for Leatherstocking Gas Company?
Currently, Leatherstocking can accept payments five ways:
1) Mail: Send a check or money order to Leatherstocking Gas Company, 498 South Main St. Suite C, Montrose, PA 18801.
2) In Person: We can accept checks, money orders, and ACH payments at 498 South Main St. Suite C, Montrose, PA 18801 (in Tannery Place). Our office hours are Monday through Friday, 8:00 a.m. - 4:30 p.m. We are occasionally closed for walk-ins due to staffing needs, however we also have a payment drop slot located in our door.
3) Automatic Electronic Withdrawal: To have your total monthly bill automatically withdrawn from your checking account on your due date, please contact us at 570-278-5863. There is no fee for this service.
4) Bank Bill Pay: If your bank offers this type of payment, you will need to set up Leatherstocking Gas Company as a "Payee." Your bank will mail us a check on your behalf, and it may take several days. This is not the same as automatic electronic withdrawal. This type of payment is initiated and controlled by you and is not an automatic payment unless your bank allows you to set it as automatic. We do not have access to your banking information. You must confirm set up with your bank.
Please note: You will need your Leatherstocking account # and our mailing address: "Leatherstocking Gas Company, 498 South Main St. Suite C, Montrose, PA 18801".
5) Phone: Please call 570-278-5863 and then press 2 for customer service to make an ACH payment over the phone.
1) Mail: Send a check or money order to Leatherstocking Gas Company, 498 South Main St. Suite C, Montrose, PA 18801.
2) In Person: We can accept checks, money orders, and ACH payments at 498 South Main St. Suite C, Montrose, PA 18801 (in Tannery Place). Our office hours are Monday through Friday, 8:00 a.m. - 4:30 p.m. We are occasionally closed for walk-ins due to staffing needs, however we also have a payment drop slot located in our door.
3) Automatic Electronic Withdrawal: To have your total monthly bill automatically withdrawn from your checking account on your due date, please contact us at 570-278-5863. There is no fee for this service.
4) Bank Bill Pay: If your bank offers this type of payment, you will need to set up Leatherstocking Gas Company as a "Payee." Your bank will mail us a check on your behalf, and it may take several days. This is not the same as automatic electronic withdrawal. This type of payment is initiated and controlled by you and is not an automatic payment unless your bank allows you to set it as automatic. We do not have access to your banking information. You must confirm set up with your bank.
Please note: You will need your Leatherstocking account # and our mailing address: "Leatherstocking Gas Company, 498 South Main St. Suite C, Montrose, PA 18801".
5) Phone: Please call 570-278-5863 and then press 2 for customer service to make an ACH payment over the phone.
To whom do I make my check payable?
Please make checks payable to Leatherstocking Gas Company.
How do I find my account #?
Your 8-digit account # will be listed on all bills you receive from Leatherstocking Gas Company. You may also call 570-278-5863 to obtain your account #.
When is my due date?
Barring any unforeseen circumstances, Leatherstocking Gas Company reads meters the last week of the month, generates bills the first week of the month, and your due date is 20 days from the date your account was billed. Since the due date is based on the date your bill is processed, it will vary slightly (+/- a day or two) from month to month. Please take note of the due date on each bill.
Where is the due date on my bill?
Your due date is shown on two places on your bill: 1) on the right-hand side, on the top perforated portion of the bill, your bill states, "Due Date XX/XX/20XX", 2) on the section just below the perforated portion of the bill on the right-hand side, your bill states "Due Date XX/XX/20XX". The date listed in both sections is your due date.
Do you offer Budget Billing (or equalized billing)?
Leatherstocking Gas Company does offer Budget Billing. Your monthly payment is based on your anticipated annual usage and is broken up over 11 equal payments with a trued-up bill at the end of the budget year. For more information, please visit the following link: Learn More
I am moving, how do I start the process?
If you are a new customer, who is purchasing a home in the Leatherstocking service area you may come into the office at 498 South Main Street, Suite C, Montrose, PA 18801, and fill out an application. Or call customer service at (570) 278-5863 and press 2. A customer service rep will either mail you an application, or email it to you, whichever you prefer. If you are moving into a rental property you may come into the office and set up a new account, or call (570) 278-5863 and a customer service rep will take your information and open an account for you. Please note we must hear from both the landlord and the new tenant before any changes are made.
What financial assistance options do I have?
LIHEAP is a statewide program offered from November to April. LIHEAP helps families living on low incomes pay their heating bills in the form of a cash grant. Crisis grants also are for households in immediate danger of being without heat. With cash grants, a one-time payment is sent directly to the utility company/fuel provider and will be credited on your bill. Cash grants range from $200 to $1,000 based on household size, income, and fuel type. This is a grant and does not have to be repaid. For more information, please visit the following link: LIHEAP
Do you have programs to help with changing to natural gas appliances?
Leatherstocking Gas Company has a program that offers USDA assistance with single housing repair loans and grants. To learn more information about this program please visit the following link: USDA Loans and Grants | Leatherstocking Gas Company.
We also offer rebates on new, natural gas, energy efficient furnaces and hot water heaters. For more information about our rebates, please visit the following link: Company Rebates & Tax Credits | Leatherstocking Gas Company
We also offer rebates on new, natural gas, energy efficient furnaces and hot water heaters. For more information about our rebates, please visit the following link: Company Rebates & Tax Credits | Leatherstocking Gas Company
Why is my gas bill higher than my neighbor's bill?
No two families live alike so no two bills are the same. There are many variances between two homes and/or two families that would cause a difference in your natural gas bill. Some examples are wall insulation, square footage, age of home, number of people living in the home, habits (how long people take showers, how often they cook, or if they use a natural gas dryer), temperature setting on thermostats, and the efficiency of the appliances in the home.
Leatherstocking Gas Company provides the natural gas up until the point of the meter but exactly how/where the natural gas is being used inside of the home is not something we have the ability to determine. Here are some natural gas and energy saving tips:
- Every minute in the shower uses 2 gallons of heated water. Whether you have an electric or natural gas water heater, reducing your time in the shower will reduce costs.
- Turn down the hot water heater. Many hot water heaters come preset at 140 degrees, but that's much hotter than you may need. Consider turning the dial down to 120 degrees to save money.
- Install a low-flow shower head. These handy shower fixtures can cut water waste by up to 50 percent as well as your hot water heating costs.
- Buy and energy-efficient water heater. A tankless heater, which only warms water as it's used, can shave $100 off your yearly expenses.
- Find the lowest comfortable heating temperature in the winter. While you want to maintain comfort, the lower the temperature is on your thermostat in the winter, the more money you save.
- Install a programmable thermostat. You can automatically adjust your HVAC temperatures for home heating or cooling savings. According to ENERGY STAR, a programmable thermostat could help you save up to $180 per year. By upgrading to a programmable thermostat, you can lower the temperature in your house when you're away, significantly lowering your average natural gas bill.
- Improve your home's insulation by installing weather stripping for doors and windows and sealing leaks with caulk.
- Add insulation throughout your home, especially in the attic where the energy can easily escape.
